Project Coordinator

Location: Jabalpur / Gwalior / Indore / Raipur

Experience Required: 3–5 Years

Joining: Immediate Joiners Preferred

Relocation: Open to relocation

Salary: No bar for the right candidate

Gender: Male candidates preferred

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About the Role

We are looking for a highly motivated and detail-oriented Project Coordinator to lead and manage projects from initiation through execution. The ideal candidate will bring strong organizational skills, a proactive mindset, and the ability to coordinate across multiple teams to ensure timely, high-quality project delivery. Candidates with prior experience in the university domain or technical book publishing industry will be given preference.

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Key Responsibilities

• Lead end-to-end project execution, from requirements gathering to deployment.
• Define project scope, goals, timelines, and deliverables that support business objectives.
• Coordinate internal teams and external stakeholders to ensure adherence to project scope, schedule, and budget.
• Monitor project status and revise timelines, resources, or plans as needed to meet deliverables.
• Ensure clear communication with clients on project progress, status updates, and changes.
• Establish and maintain standardized processes to manage scope, quality, and risks.
• Collaborate with third-party vendors, consultants, or service providers as required.
• Assign resources effectively to optimize productivity and ensure smooth execution.
• Prepare detailed reports on project status, risks, and outcomes for senior management.

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Candidate Requirements

• Minimum Qualification: Graduate (mandatory)
• Experience: 3–5 years in project coordination or related roles
• Preferred Industry Background: University operations, examination management, technical books publishing
• Must be willing to travel extensively and manage on-ground operations
• Must be an immediate joiner or available at short notice
• Strong leadership, communication, and stakeholder management skills
• Ability to manage multiple tasks under tight deadlines with a solution-oriented approach

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Call Centre Executive

Location: Bhopal, Madhya Pradesh

Experience Level: 0–3 Years

Employment Type: Full-Time

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About the Role

We are seeking a proactive and customer-focused Call Centre Executive to handle high volumes of inbound and outbound calls, resolve client queries, and provide exceptional support. This role requires excellent communication skills, a problem-solving mindset, and the ability to thrive in a fast-paced, team-oriented environment.

The ideal candidate is someone who can balance empathy with efficiency while delivering an outstanding customer experience and contributing to overall service quality.

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Key Responsibilities

• Manage a high volume of incoming and outgoing calls with professionalism and efficiency.
• Follow established communication scripts, while confidently going off-script when needed to provide tailored support.
• Understand customer needs, identify and resolve issues, and deliver prompt and accurate solutions.
• Take full ownership of calls—tracking each request to closure, including follow-ups with escalation teams when required.
• Maintain detailed records of interactions, resolutions, and actions in the call centre system.
• Build rapport with customers by providing responsive and empathetic service, ensuring satisfaction at every touchpoint.
• Identify sales opportunities during customer interactions and assist in upselling products or services where appropriate.
• Meet and exceed performance targets in service quality, response time, and customer satisfaction.
• Provide input to improve call centre workflows, customer touchpoints, and service processes.

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Required Qualifications & Skills

• Minimum qualification: Graduation
• Proven experience in a call centre or customer support role
• Strong verbal communication and active listening skills
• Basic proficiency in MS Excel and CRM tools
• Ability to handle pressure, manage time efficiently, and multitask
• Strong problem-solving capabilities and a service-first mindset
• Fluent in English and Hindi (additional regional language is a plus)

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Preferred Qualifications

• Experience in conflict resolution or handling escalated calls
• Exposure to customer sales or upselling in a support environment
• Familiarity with data-driven insights and customer engagement strategies

Dot Net Intern

About the Role:

We are seeking enthusiastic and motivated .NET Interns to join our dynamic software development team. This internship offers an excellent opportunity for candidates passionate about coding to gain practical exposure to real-time .NET application development.

Duration:

3 months, with a Pre-Placement Offer (PPO) opportunity for high-performing candidates.

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Key Responsibilities:

• Assist in designing, developing, testing, and maintaining web and desktop applications using.
• .NET Framework and .NET Core.
• .NET Framework and .NET Core.
• Participate in code reviews, debugging sessions, and performance tuning.
• Contribute to database design and integration of APIs.
• Collaborate with cross-functional teams including UI/UX designers, QA engineers, and project managers.
• Maintain documentation for code, processes, and project modules.

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Required Qualifications:

• Currently pursuing a degree in Computer Science, Information Technology, or a related field.
• Basic knowledge of C#, ASP.NET, .NET Core, and Object-Oriented Programming.
• Familiarity with HTML, CSS, JavaScript, and SQL databases.
• Strong analytical and problem-solving skills.
• Positive attitude, eagerness to learn, and ability to work collaboratively in a team environment.

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Preferred Skills (Bonus):

• Exposure to MVC architecture, Entity Framework, and Web API development.
• Experience using Git or other version control systems.
• Previous project experience (academic/personal) in .NET technologies.

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What You’ll Gain:

• Hands-on experience in live .NET development projects.
• Direct mentorship from senior developers.
• Certificate of internship completion.
• Potential for full-time placement based on performance.

PHP Developer

Location: Bhopal/ Noida

Experience Level: 5+ years

Relocation: Open to relocation

Salary: No bar for the right candidate

Industry: Technology, Information and Internet

Employment Type: Full-time

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About the Role

We are hiring a skilled and experienced Senior PHP Developer to join our team. The ideal candidate should have in-depth knowledge of PHP frameworks, requirement gathering, and hands-on experience with both MySQL and PostgreSQL databases. You should be capable of handling end-to-end development and deployment in Linux (Ubuntu) and Windows environments, and comfortable working with cross-functional teams.

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Key Responsibilities:

• Lead the development, testing, and maintenance of scalable web applications using PHP.
• Collaborate with stakeholders for requirement gathering, analysis, and documentation.
• Write clean, modular, and well-documented code using best development practices.
• Work with front-end developers and designers to ensure seamless integration.
• Optimize applications for performance, scalability, and security.
• Integrate RESTful APIs, third-party services, and webhooks.
• Perform code reviews, provide technical guidance, and mentor junior developers.
• Ensure cross-browser compatibility and responsive behavior across devices.
• Develop and manage applications in multi-OS environments, especially Linux (Ubuntu).
• Design and optimize databases using MySQL and PostgreSQL.

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Required Skills & Qualifications:

• Strong knowledge of PHP (Core PHP, Laravel, CodeIgniter).
• Strong expertise in MySQL and PostgreSQL, including query optimization and indexing.
• Proficient in HTML5, CSS3, JavaScript, and jQuery.
• Strong understanding of MVC architecture and object-oriented programming (OOP).
• Experience with RESTful APIs, AJAX, and JSON-based data exchange.
• Familiarity with Git and collaborative development workflows.
• Hands-on experience with Linux (especially Ubuntu) for development and basic server management.
• Excellent analytical, problem-solving, and debugging skills.
• Proven ability in requirement gathering, planning, and communicating with stakeholders.

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Preferred Skills (Good to Have):

• Experience with CMS platforms like WordPress or Drupal.
• Familiarity with front-end frameworks like Bootstrap, React, or Angular.
• Knowledge of Apache/Nginx server configuration, CI/CD, and deployment automation.
• Basic knowledge of SEO principles and performance optimization.
• Exposure to cloud environments and containerization (e.g., Docker) is a plus.

Operations Executive

Location: Bhopal/ Noida

Experience Level: 2+ years

Joining: Immediate Joiners Preferred

Relocation: Open to relocation

Salary: No bar for the right candidate

Industry: Technology, Information and Internet

Employment Type: Full-time

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About the Role

We are seeking a proactive and detail-oriented Operations Executive to support and streamline our internal processes across departments. The ideal candidate should be comfortable managing backend operations, client coordination, data handling, and assisting in workflow optimization. You’ll play a key role in ensuring smooth day-to-day functioning of cross-functional teams and in upholding operational efficiency.

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Key Responsibilities:

• Oversee and coordinate internal operations, documentation, and team workflows.
• Manage data entry, verification, and reporting using Excel and internal tools.
• Communicate with clients and internal teams to track project status and deliverables.
• Prepare operational reports, dashboards, and updates for management review.
• Assist in process automation and continuous improvement initiatives.
• Support HR, sales, and delivery teams with scheduling, follow-ups, and coordination.
• Ensure SOP adherence and standardization across functions.
• Maintain confidentiality of sensitive data and organizational practices.

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Required Skills & Qualifications:

• Strong proficiency in MS Excel, Google Sheets, and basic documentation tools.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple tasks with attention to detail.
• Familiarity with CRM, HRMS, or ticketing tools is a plus.
• Ability to coordinate with cross-functional teams and external stakeholders.
• Time management and organizational skills are a must.
• Bachelor’s degree in any discipline; preference given to candidates with operational or administrative backgrounds.

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Preferred Skills (Good to Have):

• Experience in working with startups or IT service-based organizations.
• Exposure to tools like Trello, Asana, Zoho, or Monday.com.
• Basic understanding of process mapping, project tracking, or ISO documentation.
• Familiarity with internal knowledge bases or documentation platforms like Notion or Confluence.
• Willingness to take ownership and work independently with minimal supervision.