Case Study

Client Overview

The client is responsible for conducting large-scale examinations for secondary and higher secondary students across the region. Managing high volumes of answer scripts with accuracy, speed, and confidentiality is a critical part of its operations. The client was seeking a digital transformation in its evaluation process to address long-standing inefficiencies and reduce human error.

Challenges Faced

1. Data Security Concerns: Manual evaluation and script handling posed a risk of data leakage and tampering.
2. Inefficient Data Entry: Marks had to be entered manually, increasing the likelihood of input errors and duplication.
3. No Real-Time Oversight: Administrators had limited visibility into evaluation progress or script movement.
4. Reporting Gaps: Reports lacked uniformity and timely generation, delaying critical decisions.
5. Evaluator Errors: Long hours and manual scoring led to inconsistencies in marking and totaling.

Our Solution: DigiMarker – Digital Evaluation Platform

TechSum IT Solutions deployed DigiMarker, an end-to-end digital evaluation solution designed to replicate the traditional answer sheet checking process—but in a secure, efficient, and trackable digital environment.

Key Features Deployed:

1. Script Masking & Anonymity – To eliminate bias in evaluation
2. Barcode-Driven Script Management – For seamless tracking and organization
3. User-Based Secure Access – Role-specific login credentials and layered authentication
4. Auto Totaling & Real-Time Validation – Eliminated human error and enhanced reliability
5. Audit Logs & Time-Stamped Actions – Every evaluator activity was logged and traceable
6. Centralized Dashboard – For real-time visibility into progress, performance, and analytics

Execution Journey

1. Discovery & Planning – Mapped existing workflows and identified gaps
2. System Configuration – Subjects, evaluator roles, marking scheme, and regions configured
3. Technology Setup – Local and central servers were prepared with all relevant data and software
4. Evaluator Onboarding – Training sessions and dry runs ensured readiness across zones
5. Live Operations – Daily syncing of marked scripts, continuous monitoring, and secure result processing

Impact Delivered

Metric	Before DigiMarker	After DigiMarker
Script Handling	Manual & Error-Prone	Secure & Fully Digitized
Evaluation Time	20–30 Days	< 10 Days
Human Error Rate	High	< 1% (Auto Validation)
Monitoring	Offline & Fragmented	Real-Time Central Dashboard
Result Accuracy	Variable	High Precision & Consistency

Key Outcomes

1. Evaluated over 100,000 answer booklets per day with ease
2. Enabled remote evaluation with secure access
3. Reduced turnaround time by over 60%
4. Enhanced decision-making with instant reports and insights
5. Significantly cut logistics, storage, and operational costs

Client Feedback

"The implementation of DigiMarker marked a turning point for us. It addressed our key challenges—security, transparency, and efficiency. Our evaluators adapted quickly, and the reporting clarity helped us make timely, informed decisions."

Conclusion

DigiMarker redefined the client’s evaluation process by transforming a manual, fragmented system into a streamlined, secure digital workflow. Today, the client stands as a benchmark for digital evaluation excellence in the education sector—capable of scaling operations without compromising on quality, speed, or integrity.